If there's ever a situation where you need to text a 911 operator instead of dialing the number directly, you're in luck. As of today, the country's four big carriers: AT&T, Sprint, T-Mobile, and Verizon, will officially route texts addressed to 911 to your local police.
This is a good thing - with more than 6 billion texts sent every day since 2012, being able to reach the police by typing rather than talking is a logical next step that could make a huge impact for people seeking help. But that doesn't mean you can, or even should, start texting your emergency instead of calling.
The first and most important point to understand is that although these four carriers have now enabled Text to 911 on their end, the have no say over whether your local police station implements it or not. Each emergency call center, or PSAP (public safety answering point), as it's known in the public safety sphere, has to decide how and when to allow Text to 911. Some already have, but others may take longer as they tackle a large set of issues that may include their size and financial resources.
Not only do these PSAPs have to buy or license the right tools to carry on conversations over text, they must also establish protocols for communicating with texters, and then train their dispatchers. All of this can take time, especially in the face of a few hurdles such as judging a message's context, routing issues, and delivery delay issues.
While the agencies involved with the Text to 911 program still urge you to call when you can and save texting as a final resort, there are right times to use it.
For instance, texting 911 gives Americans with speech and hearing impairments direct access to a 911 operator. And texting is practically the mother tongue of today's teens, who might feel more comfortable or more natural drafting an SMS before finding the dial screen.
There are also serious situations in which uttering a word would make the situation even more dangerous.
*Disclaimer: this service is not available everywhere. Consult your local authorities before texting 911.
Source: CNET
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Showing posts with label police. Show all posts
Showing posts with label police. Show all posts
Thursday, May 15, 2014
Have an emergency? Text 911.
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Tuesday, November 5, 2013
Woman receives ticket for driving in glasses....Google Glass glasses that is.
In what might be a first, a woman in California received a traffic ticket for wearing Google Glass while driving.
Cecilia Abadie was pulled over for speeding on Tuesday in San Diego and given an additional citation for driving while wearing her Google Glass. The officer considered the head-mounted display a monitor that was visible to the driver. Shocked, Abadie posted a copy of the ticket on Google+.
Traffic laws vary state by state, but many now have broad distracted-driving laws or bans on certain monitors that could easily apply to Google Glass.
The California law cited in Abadie's case is meant to prevent people from watching television while driving. V C 27602 prohibits televisions and similar monitors from being turned on and facing the driver. There are exceptions for GPS and mapping tools and screens that display camera feeds to help the driver navigate. If a device has a safety feature that limits its display to approved uses while driving, it can be allowed.
"I think the law is broad enough to say it violates the law," said San Diego attorney Mitchell Mehdy, also known as "Mr. Ticket." Mehdy has been working in traffic law for 25 years and said this is the first case he's heard of involving Google Glass.
Abadie says her Google Glass was not turned on when she was pulled over, and that the officer said the screen was blocking her view. The Google Glass display is located slightly above the right eye, not directly in front of the eye.
Google does warn users about running afoul of traffic laws in its Google Glass FAQ: "Most states have passed laws limiting the use of mobile devices while driving any motor vehicle, and most states post those rules on their department of motor vehicles websites. Read up and follow the law!"
However, in another section on navigation, it says Glass can give turn-by-turn directions, "whether you're on a bike, in a car, taking the subway, or going by foot."
Glass fans defended the technology in comments on Abadie's post, saying that a voice-activated screen close to the eye could actually be safer than trying to check a smartphone or other monitor while driving.
"Glass is far safer than any other means of information delivery. It is out of your view and not distracting," said Aaron Kasten, who compared it to checking speed and other information on a car's dashboard, which requires taking your eyes off of the road.
The turn-by-turn directions on Glass can be turned on with a voice command. The display will show a map view, but for extra safety the screen can be turned off while driving so there's only voice navigation.
A Google Glass spokesperson didn't address the ticket directly but emphasized responsible Google Glass usage, saying, "As we make clear in our help center, Explorers should always use Glass responsibly and put their safety and the safety of others first. More broadly, Glass is built to connect you more with the world around you, not distract you from it."
State laws are always adapting to new technology, and Google Glass is still a somewhat rare sighting. The device is only available as part of a beta program and is not yet sold commercially. According to Mehdy, new technology is a tempting target for law enforcement looking for new ways to bring in money.
Law enforcement is increasingly enforcing distracted driving laws. During the month of April, there were more that 57,000 distracted driving tickets issued in California as part of Distracted Driving Awareness Month, according to the California Office of Traffic Safety.
Source: CNN
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