Based in the historic downtown area of Plymouth, MA, IES is a web design / hosting, computer / IT support, and marketing consulting firm for small to large business, including government & nonprofits. We also sell & service POS equipment, smart systems, CCTV systems, and custom wifi service. IES operates globally via the latest technology.
Charlie Baker has ordered all non-essential businesses to close,
effective noon Tuesday, March 24. "Baker said non-essential businesses
shall close their physical workplaces and facilities to all workers,
customers, and the public."
governor also stated "Everyone is advised to stay home and limit all
unnecessary activities," while announcing that he and state health
officials are issuing a stay at home advisory for the residents of
that provide essential services are exempt. Among the businesses that
will remain open are grocery stores and businesses that support them,
gas stations, pharmacies and all medical facilities, and manufacturers
of medical equipment, pharmaceuticals, and restaurants. Governor Baker
is expected to release a full list of businesses defined as essential
If your business does not fall under an essential category and you would
like to get your office setup for remote working, please email us
We have resources in place to allow us to continue to provide you with
the level of service, responsiveness, and support you have come to
expect from IES. We are considered an essential business and are
available for you, even with these orders in effect. However, effective
Monday, March 23 at 10pm, all IES agents will be working remotely to
support our clients and will only be legally allowed to go onsite to
provide support if your business falls under an essential category.
As always, we are reachable using any of the following methods:
of the key preventative measures for the spread of COVID-19 is social
distancing. Luckily, in this increasingly connected world we can
continue our professional and private lives virtually. However, with
huge increases in the number of people working remotely, it is vital
that we also take care of our cyber "hygiene".
and preparedness are both vital - you'll want to be sure you have the following basics:
wifi connection. Most wifi systems at home these days are correctly
secured, but some older installations might not be. With an insecure
connection, people in the near vicinity can snoop your traffic.
Fully updated antivirus system in place.
to date security software. Security tools such as privacy tools,
add-ons for browsers etc need to be up to date. Patch levels should be
to back up periodically. All important files should be backed up
regularly. In a worst case scenario, staff could fall foul of ransomware
for instance. Then all is lost without a backup.
your screen if you work in a shared space. (You really should be avoiding
co-working or shared spaces at this moment - social distancing
is extremely important to slow down the spread of the virus).
Make sure you are using a secure, encrypted connection to your work environment.
Things employers should do:
initial and then regular feedback to staff on how to react in case of
problems. Who to call, hours of service, emergency procedures and how
suitable priority to the support of remote access solutions. Employers
should provide at least authentication and secure session capabilities
Ensure adequate support in case of problems.
Define a clear procedure to follow in case of a security breach.
Consider restricting access to sensitive systems where it makes sense.
If you have any questions about these tips or need to setup remote login to your office, give us a call at 781-816-9437.
Like you, we're monitoring the latest news
about the Coronavirus. That's why we're doing all we can to make sure
our staff is standing by to aid with all your technology needs.
We want you to have confidence that you can contact us anytime. In the
event of a government mandated quarantine, not much will change. You can
•Call our office 24/7 at 781-816-9437 to reach a tech
•Open a support ticket 24/7 at iesAdvisors.com/portal
•Chat live instantly with a tech from 9am - 10pm Monday - Saturday via our website
•Email firstname.lastname@example.org for a same day response
Thankfully we are able to service most of our customers' issues remotely via the Internet using the latest in technology.
of the many services available to our clients is the ability to remote
into your work computer from another location. Some clients are already
utilizing this service. Best of all, there is one low yearly cost.
Here’s what we need to know to setup your account:
•The business owner or manager needs to authorize us to setup your remote access account.
•The name of each computer you want to access remotely and who will access it.
•Each user’s email address. (Once the accounts are setup, we send instructions on how to use the system via email).
•A secure password for each user to access the portal.
Click the button below to launch the request using your default email
application. We’ll reach out to setup your remote access up ASAP!