Based in the historic downtown area of Plymouth, MA, IES is a web design / hosting, computer / IT support, and marketing consulting firm for small to large business, including government & nonprofits. We also sell & service POS equipment, smart systems, CCTV systems, and custom wifi service. IES operates globally via the latest technology.
Friday, March 13, 2020
Coronavirus COVID-19 Readiness: Work from virtually anywhere, anytime.
Like you, we're monitoring the latest news
about the Coronavirus. That's why we're doing all we can to make sure
our staff is standing by to aid with all your technology needs.
We want you to have confidence that you can contact us anytime. In the
event of a government mandated quarantine, not much will change. You can
•Call our office 24/7 at 781-816-9437 to reach a tech
•Open a support ticket 24/7 at iesAdvisors.com/portal
•Chat live instantly with a tech from 9am - 10pm Monday - Saturday via our website
•Email firstname.lastname@example.org for a same day response
Thankfully we are able to service most of our customers' issues remotely via the Internet using the latest in technology.
of the many services available to our clients is the ability to remote
into your work computer from another location. Some clients are already
utilizing this service. Best of all, there is one low yearly cost.
Here’s what we need to know to setup your account:
•The business owner or manager needs to authorize us to setup your remote access account.
•The name of each computer you want to access remotely and who will access it.
•Each user’s email address. (Once the accounts are setup, we send instructions on how to use the system via email).
•A secure password for each user to access the portal.
Click the button below to launch the request using your default email
application. We’ll reach out to setup your remote access up ASAP!