Wednesday, March 5, 2014

Attention Netflix users: beware of new scam.

A new phishing scam targeting Netflix subscribers preys on our blind trust of customer service representatives when it comes to our personal information.

Users being targeted by the scam will see a phony webpage modeled after the Netflix login page. When a user enters Netflix account info, the scam site claims that the user's Netflix account has been suspended due to "unusual activity" and then provides a fake customer service number. When the user calls that number, a representative on the phone recommends a download of "Netflix support software," which is actually remote login software that gives the scammers complete access to your computer. The scammers may also ask for copies of photo IDs or credit cards.

Here's the fake page that users targeted by the scam see after they've attempted to enter their Netflix login info:

A good rule to remember is to not be too trusting when it comes to giving out personal information. Always avoid letting someone you don't know remotely control your computer, don't send pictures of your ID or credit cards over the Internet and be sure to double check URLs in the address bar of your browser. Also, anyone can look up the real Netflix customer service number and see that it doesn't match the scammers' number.

Source: Huffington Post

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